Pricing Policy

   Because of the wide diversity of data loss and recovery cases (deleted file(s), folder(s), disk partition(s), formatted disk, different hard disk capacity, etc.), no fixed and detailed price lists can be established in advance. Each individual case is quite specific and it is difficult to make a preliminary assessment of the time needed for completion of the data recovery process.

   In each particular case, after a free of charge diagnostics and analysis of the problem, the client will be presented with different pricing options, depending on the desired information recovery level. Our preliminary price estimates are based on a rate of $40 per one working hour.

Our leading principle is that only actually recovered information is paid for.

   Data recovery is ALWAYS performed to a DIFFERENT physical storage device and it is impossible to cause further damage to the original media, which is very essential in cases of unsuccessful recovery attempts.

The following discount rules are applicable:

30% - 30% for government agencies funded from the budget of the Ministry of Public Health or the Ministry of Education.
20% - for other government agencies
15% - for non-profit organizations
20% - for all clients who specify the exact pathnames of the files requested for recovery
30% - for corporate clients (clients with more than 4 orders per month)
50% - for individuals with non-commercial information data recovery requests (*)

   (*) for this particular purpose the term “non-commercial information” refers to data belonging to individuals (e.g. mail, photos, theses, papers, etc.) and not containing commercial information or data bases.

   (**) for this particular purpose the term “commercial information” refers to data related to material and financial accounting or transactions (independently of the form of property), data bases, information related to engineering, design or publishing activities.

   (***) in case of hardware repairs, all necessary spare parts are priced additionally.

   In all cases, only actually recovered information is paid for.